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  2. About Amway: From brands to business owners
  3. Knowledge base
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Video Tutorials
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Discover Amway Online
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Questions?

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Explore Amway Online

Find out how the Amway website helps you manage your business more efficiently.

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Signing-In to the new Website 

How to sign in, which details to use – and what to do if you have forgotten them.

Placing and return an Order

Discover how ordering Amway products online gives you more choice and control than ever before.

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User guides

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Registration / Signing in

Do I need to keep my old login ID/username(s)?
FOR USERS WHO REGISTERED BEFORE FEB 3, 2020

YES, if you have registered with Amway before Feb 3, 2020, you will still need it to sign in to the new website.
Additionally, we are in the process of updating our websites and business apps - and rolling out the new technology globally. During the change-over period, if you have international business, you will need to use your previous Amway Online sign in details for the countries and previous apps (e.g. Kiosk) that have not yet been updated. At the end of the roll out, your new Amway ID digital identity will be the only login and username you will need for all your online Amway applications, in every country.

My account

How I can log in?
To sign in/log in to Amway Online you need to create and use an Amway ID. If you do not have an Amway ID, click Sign In in the top right hand corner of the home page and follow the instructions to create one.
What should I do if I've forgotten my password?
Please follow the steps below to create a new password
1. On the home page, click the Sign In symbol in the top right hand corner of the screen. This will take you to the new Amway ID page
2. Click the Password Help link on the sign-in form
3. Enter your Amway ID (the email address you used when you last signed in). Complete the CAPTCHA check and click Submit
4. Wait for an email to arrive in the account you provided on the form
5. Open the email message and click the Reset My Password button. A form will open on a new internet page
6. Enter a new password into the boxes and click Submit to reset your password Remember: Your new password must have at least 8 characters and contain one letter and one number
7. Done! You will now be able to sign in with your new password. We will send an email message to notify you that the change was successful
Can I change my physical address details?
Yes, you can! Our system allows you to allocate different addresses for delivery and billing. To edit these details simply sign in and select My Account. Then click on My Addresses to add, edit or remove information.
How do I change my Amway ID?
1. Sign in to your account
2. Navigate to the My Account page
3. Click on Login and Security
4. Select Update e-mail or Password.
5. You can change your current email address with an address that is unique to you.

Orders

Website navigation

I can't find the information I need on the page. What I should do?
You need to be signed in to your account to access the full range of information on the site. If you need more help finding information, use the search function at the top of the home page.
Where can I find product deals and promotions?
If you are signed in to your account, you can use the Top Deals button at the top of the home page to discover the latest offers and promotions.
How can I contact Customer services?
You can contact Customer services by:
E-mail: Info_Belgium@amway.com Telephone: +32 2 200 89 07